Sales Force Automation (SFA)
SFA is automation of sales processes, activities or systems, focuses on repetitive, time consuming and non-revenue generating tasks. Automation is driving companies to change the way they function.
Objective to help sales teams to spend their time on most important tasks, Streamline the sales process to improve effectiveness of strategy and Allow managers to get insight into the sales process.
We helps to:
- Automate the Sales Process
- Implement Sales Strategies
- Leverage Customer Data
- Encourage Field Reps to Achieve More
- Customize Training for Field Sales Reps
- Activity Tracking & Alerts
- Business Enablers
- Effective Query tracking mechanism
- Analytics & Dashboards
Scope of SFA
Business Planning
Rx value estimation and outcome comparison linked to incentives
Efforts
- Calls
- Call Average
- Coverage
Dashboard
Effort vs outcome KPI dashboards at all levels with drill down to bottom competitors & Market share
Sales
- Target
- Primary
- Secondary
- Achievements
- Products Based
- Value Based
Cost to Sales
- Incentive
- Expenses
- CRM / Activity